When Robert and Jill purchased Aurora, a Bayliner 246, they contacted Pacific Yacht Systems about installing an ignition-protected bilge heater; they thought some other aspects of the boat’s electronics might need attention, but they weren't sure what they needed. PYS spent a great deal of time discussing Aurora’s requirements and working out a plan; Robert and Jill quickly developed a strong sense of confidence in PYS’ abilities to see what had to be done and to do it well.
The work was completed on time and cost-effectively, and Aurora's owners were particularly impressed with the way PYS kept them informed during every step of the project. “There was a fair amount of email exchanged,” Robert says, “and they took the time to respond to all of my questions.”
"I have nothing but great things to say about PYS," says Robert. "It’s wonderful to deal with people who take pride in their work, who enjoy it, do a good job, and keep the lines of communication open."
The owners' boat mechanic, on seeing Aurora’s new battery system, exclaimed, “Wow! It isn’t often you see work done to such high standards.”